SMS Terms of use

InteCare, Inc. TEXT MESSAGING TERMS OF USE

By "Opting In" to or using a “Text Message Service” (as defined below) from InteCare, Inc.,

you accept these Terms & Conditions. [IF APPLICABLE: THIS AGREEMENT IS SUBJECT TO

BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.]


This agreement is between you and InteCare, Inc. or one of its affiliates. All references to

“InteCare, Inc.” "we," "our," or "us" refer to InteCare, Inc., 9425 Delegates Row

Indianapolis, IN 46240.


DEFINITIONS

"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in,

signing up for, acknowledging, responding to, or otherwise consenting to receive one or

more text messages.


"Text Message Service" includes any arrangement or situation in which we send one or

more messages addressed to your mobile phone number, including text messages (such as

SMS, MMS, or successor protocols or technologies).


CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms

and Conditions, as well as our Client Terms of Use - Thryv Small Business Solutions |

Thryv and Client Privacy Policy - Thryv incorporated herein by reference.


E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to

document your agreement. You may withdraw your consent to the use of the electronic

record by replying STOP.


InteCare, Inc. TEXT MESSAGE SERVICE PRIVACY POLICY



We respect your privacy. We only use information you provide through this service to

transmit your mobile messages and respond to you. This includes, but isn't limited to,

sharing information with platform providers, phone companies, and other vendors who

assist us in the delivery of mobile messages. Mobile information will not be shared with

third parties/affiliates for marketing/promotional purposes. All the above categories

exclude text messaging originator opt-in data and consent; this information will not be

shared with any third parties. Nonetheless, we reserve the right always to disclose any

information as necessary to satisfy any law, regulation or governmental request, to avoid

liability, or to protect our rights or property. This Text Message Service Privacy Policy applies

to your use of the Text Message Service and isn't intended to modify our general [“Privacy

Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE],

incorporated by reference above, which may govern the relationship between you and us in

other contexts.


COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service.

But message and data rates may apply, so depending on your plan with your wireless or

other applicable provider, you may be charged by your carrier or other applicable provider.


FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication

between you and our employees. We may send you an initial message providing details

about the service. After that, the number of text messages you receive will vary depending

on how you use our services and whether you take steps to generate more text messages

from us (such as by sending a HELP request).


OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message

with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-toperson communication service, opt-out requests are specific to each conversation

between you and one of our employees and their associated phone number. After

unsubscribing, we may send you confirmation of your opt-out via text message.


CONTACT US

For support, send HELP for support or please contact us at (855) 896-4345

COMPLIMENT, COMPLAINT AND GRIEVANCES

InteCare has a mechanism through which Individuals, Participants, Providers, and Clients may voice complaints, grievances or compliments about any aspect of the services received through InteCare. All complaints, compliments and grievances will be responded to professionally and expeditiously to assure the quality of services provided by InteCare, and to maintain compliance with state, federal, and client contractual requirements. To inquire further about the Compliment, Complaint and Grievance process, call the Compliment, Complaint and Grievance Coordinator at (317) 237-5770 (prompt #6), or download the Complaint Form below and mail a completed copy to:


InteCare, Inc.
8604 Allisonville Rd, Suite 325
Indianapolis, IN 46250