We make audits
EASIER FOR YOU
Have a 'hassle-free' audit experience by outsourcing your provider credentialing to the experts at InteCare
Out of Date Policies & Procedures Are Leading to Dings
You must be collecting and verifying providers' credentials to match what your organization’s policies and procedures state. To mitigate risk, our experts ensure that your checklist matches policies and procedures and securely stores files for easy access to documentation and verifications.
Our 3 Step System to
Help You Pass Healthcare Audits With Confidence
Review Policies & Procedures
We collaborate with your team to identify issues and opportunities to improve practice efficiency
- Our fee included all costs (i.e. verifying education, board certification, NPDB, etc.). No surprise costs!
- Deep industry knowledge of NCQA, HRSA, and ACHC standards to ensure compliance
Optimize Checklist
PSV specialist and HR Team revamp your checklist so that it matches all your policies and procedures
- Standardized workflows built for your specific healthcare organization’s technology and processes
- Managed tasks so that everyone can meet deadlines and understand priorities for optimal efficiency
- Automation tools eliminate tedious manual processes and the risk of human error
Audit-Ready
With our expert system, your credentialing files will be ready for auditors
- Data integrity with the right information delivered to the right people for peace of mind
- File backup so that our team can quickly pull and send you files to avoid delays and corrective actions
- Restore calm & balance when 'dinged' with corrective action through responsive rep ready to address issues that arise during audits
Case Study: How a Large FQHC passed their On-Site Visit with ZERO findings
The struggle: Their checklist was unclear and did not list all of the policies. (The policy said one thing, checklist another.) All policies and procedures need to be on the checklist since the organization MUST be doing everything on their policy and procedures.
The solution: Our PSV specialist and HR Team revamped the client’s checklist so that it matched their policies and procedures. Specifically, on the pre-on-site visit, the auditor discovered the immunization policy didn’t include important details like provider declinations. The revamped immunization attestation form spelled out all required immunizations with an area to decline individual immunization — so it was in writing and signed by the provider and the client had backup to support the policy.
The result: This was the client’s first audit since outsourcing to InteCare, and it was completed without dings. The large California FQHC passed with flying colors!
“Hi Tricia, I want to give you a major THANK YOU for helping ensure our credentialing files were prepared for our OSV. The OSV ended last week and we had ZERO findings. Our files were perfect! We could not have done it without you! You taking part in multiple calls and your re-review of our files to make sure we were ready made all the difference. We can all breathe now and get back to our normal work. Thank you again and you are such a pleasure to work with. Deb” - Large California FQHC
Experience the Relief of Our Expert Audit Process
No more panic and stress during pop-up auditor visits. Our expert process ensures your policies and procedures are compliant.
FAQs
Got questions about healthcare audits?
Take the surprise out of audits. Partner with InteCare PSV specialists for secure, accurate files every time.
Get Instant Access to Over 15 Years of Audit Expertise
Our audit specialist stays up to date on best practices and audit requirements via continuing education. Get it right the first time.