The InteCare administrative staff possesses a wealth of experience and knowledge about the Behavioral Healthcare Industry, Managed Care, Public and Private-sector service delivery, and quality improvement. Together, the executive staff have over a century of collective experience in Behavioral Healthcare Treatment, Program Management, and Managed Care.

Geoffrey E. Buck, Psy.D. CEO: 

Dr. Buck has extensive experience in developing, implementing and managing large-scale behavioral health coverage benefits, including Medicaid, Medicare, and private health insurance, and has been the implementation leader for all aspects of numerous public and private programs.  Dr. Buck also has experience with EAP work and unique or customized programming for specialized populations.  He’s experienced with accreditation processes including URAC and NCQA.  Geoff is a licensed clinical psychologist with over twenty-five years of experience including practice in a variety of settings.

Charles Coats, MD, Medical Director: 

Dr. Coats joined the InteCare staff as Medical Director in 2001, and also serves as a Staff Psychiatrist at Adult & Child Center. Dr. Coats has over nineteen (19) years of practice experience. He received his M.D. from the Indiana University School of Medicine, and is Board Certified in both Psychiatry and Child and Adolescent Psychiatry.

Kirk Wheeler, Ph.D. Director of Clinical Services: 

Dr. Wheeler is experienced in accreditation (JCAHO and CARF): clinical operations in behavioral health: practice management; community assessment and consultation; and utilization management and review.  Kirk is a clinical psychologist receiving his Ph.D. degree from Cornell University and possesses over 25 years of experience in hospital and community based care, and has consulted in program development and implementation around evidence based practices, cost effective operations and integrated primary/ behavioral health initiatives.

John Yates, BS, Director of Business Operations:  

Mr. Yates has worked in broad band business health insurance and managed care consulting with experience in provider contract negotiations, business development, insurance program analysis with emphasis on integration of behavioral health with medical surgical coverage; claims adjudication, billing and collections operations; and the development of managed care initiatives, e.g. limited HMO licensure, capitated and case rate contracts.  John earned a Bachelor of Science Degree in Marketing from the University of Evansville and is a licensed insurance agent with over 20 years of experience with health and behavioral health insurers. John has expertise in the implementation and management of provider networks, including those presently serving the Hoosier Healthwise program.

Rebecca Sigafus, MSW, Director of Quality Improvement:

Becca Sigafus has more than 20 years experience in behavioral health and managed care with 10 years dedicated to the coordination and oversight of quality improvement programs.  She joined InteCare, Inc. in 2000 as the Director of Quality Improvement and was responsible for the development and implementation of the InteCare Quality Improvement Program.  As the Director of Quality Improvement, Ms. Sigafus continues to manage all facets of the Quality Improvement Program including program direction, organizational policy and procedure along with the initiating performance improvement projects for InteCare and its credentialed provider network. Ms. Sigafus has broad behavioral health experience which includes the provision of direct service within the Community Mental Health System and as a Quality Improvement Manager for a large, national managed behavioral healthcare company.  Ms. Sigafus has an extensive background in behavioral health accreditation including URAC, NCQA, The Joint Commission and CARF.  She earned her Masters of Social Work Degree from Indiana University. 

Venita J. Moore, CPA, MBA, Chief Financial Officer:
Venita Moore has formerly served as the Interim Secretary and Deputy Secretary for the Indiana Family and Social Service Administration and Chief for the Division of Planning and Special Programs at the Internal Revenue Service.

Janet Raymond, BS, MHFRP Manager:
Janet Raymond joined InteCare in 2003 and serves as Manager of the Mental Health Funds Recovery Program.  She has over ten years experience in Sales, Marketing, Operations and Management in both the health care and industrial environments.  Janet earned a Bachelor of Science degree in Speech Communications with a Business minor from The University of Tennessee, Knoxville.

Julie Maxwell-Coker, MSW, Credentialing Specialist:
Julie Maxwell-Coker joined the InteCare staff in 2003.  Prior to joining InteCare she worked in the claims department for a property casualty insurance company for four and half years.  Julie graduated from Indiana State University with a Bachelor of Science in Sociology.  She also graduated from Indiana University, Indianapolis in 2006 with a Master of Social Work and is a Licensed Social Worker in the State of Indiana.

NaKaisha Tolbert-Banks, MSW, Program Manager:
NaKaisha Tolbert-Banks serves as the Program Manager for the Neighborhood Based Mental Health Services Program. She received her Bachelors degree in Social Work from Ball State University in 1998. She received her Master of Social Work degree in 2002 from Indiana University. NaKaisha has been employed in the Social Services arena for nine years, and has worked in many different facets of Social Services. She has most enjoyed her work in Child Welfare as a Home Based Counselor and further work in the Behavioral Health field, in which she worked as a Psychotherapist. Additionally, she has experience in and has enjoyed working with at-risk youth suffering from addictions issues, mental illness and homelessness.