InteCare Achieves URAC Reaccreditation!

In the summer of 2009, InteCare underwent survey and was awarded accreditation by URAC as aHealth Network with Credentialing Accreditation. This represents the fifth consecutive two-year accreditation cycle InteCare has successfully achieved this status.

The URAC accreditation process involves a two-step process. First the applicant organization must complete a “Desk-Top” audit, which entails submitting detailed documentation demonstrating compliance with URAC standards. Once the Desk Top has been accepted by URAC, a rigorous on-site audit is conducted.

This two-step process further breaks down into a four-step process. The initial step – “Building the Application”, consists of completing application forms and supplying supporting documentation via the Web, and takes a period of several months to complete. Once the application is received by URAC, the remaining three steps of the accreditation process cover a period of approximately three to six months. These steps include the following:

1. Desktop Review. In the desktop review process, the applicant’s documentation is analyzed in relation to the URAC standards. This documentation usually consists of, but is not limited to, formal policies and procedures, organizational charts, position descriptions, contracts, sample template letters, and program descriptions and plans for departments such as quality management and credentialing. After receiving a Desk Top Review Summary, the applicant usually must provide additional documentation clarifying any pending issues;

2. Onsite Review. After the Desk Top Review process is complete, the accreditation review team conducts an onsite review to verify compliance with the standards; and

3. Accreditation Committee Review. The last phase in the accreditation process is a review by the Accreditation Committee that includes professionals from a variety of areas in health care as well as industry experts. The committee review process begins with a written summary documenting the findings of the Desk Top and onsite reviews. This summary is submitted to URAC’s Accreditation Committee for evaluation with discussion, and the Committee then makes a final accreditation determination. InteCares current Health Network with Credentialing accreditation status is good through June 30, 2011.

URAC, an independent, nonprofit organization established in 1990, is well known as a leader in promoting health care quality through its accreditation and certification programs. URAC offers a wide range of quality benchmarking programs and services that help organizations keep pace with the rapidly changing health care industry, and provides a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry.

If you have any questions regarding URAC Accreditation or the Health Network standards, please contact Becca Sigafus, Chief Operating Officer and Director of Quality Improvement at 317-237-5773.