Has your office moved, changed phone numbers, or made any other major change?

InteCare receives many emails, calls and inquiries about how a provider should notify us of any changes to their information.  InteCare has created forms that providers need to fill out and formally submit to us before we make changes to your credentialing information.  Changes in provider information may include changes to address, phone, fax number, tax identification number, business name, Medicaid number (IHCP #), NPI number, etc.  If your organization has recently had a change you may contact Julie Maxwell-Coker, Credentialing Manager, at jmaxwellcoker@intecare.org, 317-829-5759, Carol Gorbett, Credentialing Specialist, at cgorbett@intecare.org, 317-237-5776.  If you have questions about updating provider rostering information in the BHOLT database for MDWise and Cenpatico please contact Shirley Roll, Provider Database Representative, at sroll@intecare.org or at 317-472-7396.

Please also make sure that you notify Medicaid of any changes too.  InteCare must mirror our information with Indiana Medicaid for the Managed Care Programs in order to make changes effective.  If the information is changed with Indiana Medicaid you will experience less problems with claims and billing.  If you need help understanding how to submit your changes to Indiana Medicaid you may also contact Shirley Roll at sroll@intecare.orgor at 317-472-7396.