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 Consumers

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InteCare has a mechanism through which Consumers, Providers, and Clients may voice complaints, grievances or compliments about any aspect of the services received through InteCare or an InteCare Network Provider. All complaints, compliments and grievances will be responded to professionally and expeditiously to assure the quality of services provided by the InteCare network, and to maintain compliance with state, federal, and client contractual requirements. To inquire further about the Compliment, Complaint and Grievance process, call the Compliment, Complaint and Grievance Coordinator at 317-237-5770 (prompt #3), inquire or download the Complaint Form and send to InteCare. 

 
 Consumer Documents
 
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Compliment,_Complaint_and_Grievance_Form.pdf
Notice_of_Privacy_Practices.pdf
Patient_Rights.pdf
 
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